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Genuine Keys
Avg. Delivery
Money-Back
Support
Payment, checkout, and what to expect when you buy
We accept all major payment methods including:
All transactions are processed over an encrypted SSL connection. We never store your card details.
✓ Yes — Softcomp.us is a legitimate digital software reseller. Every checkout is protected by SSL encryption, and payments are processed through Stripe and PayPal — two of the most trusted payment processors in the world.
We have a clear 30-day money-back guarantee and a dedicated support team. If your key doesn’t work for any reason, we’ll replace it or refund you — no hassle.
✓ Yes — simply enter the recipient’s email address at checkout and we’ll send the license key directly to them. You can also purchase to your own email and forward it manually.
License keys don’t expire before use, so you can safely buy in advance as a gift.
The price you see is the price you pay. There are no hidden fees, shipping charges, or setup costs — it’s a digital product delivered instantly.
Sales tax may apply depending on your location and is calculated automatically at checkout before you confirm payment.
✓ Yes — add multiple products to your cart and check out in one transaction. Each product comes with its own license key delivered to your email.
For business bulk orders (5+ licenses), contact our support team for volume pricing.
How and when you receive your license key
Your license key is delivered instantly to your email address after payment is confirmed. The email comes from service@softcomp.us and contains your product key plus step-by-step activation instructions.
There is no physical product to ship — everything is digital and available within minutes of purchase.
In most cases, delivery is instant — within 1–5 minutes of your payment being confirmed. During high-traffic periods, it may take up to 30 minutes.
If you haven’t received your email after 30 minutes, please check your spam/junk folder first. If it’s not there, contact our support team with your order number.
Follow these steps in order:
✓ Yes — contact our support team with your order number or the email address used at purchase, and we’ll resend your key. We keep records of all orders.
How to activate your key and fix common errors
For Office 2024 / 2021 / 2019:
Activation instructions are also included in your delivery email.
If you’re doing a clean install, enter the key during the Windows setup process when prompted.
This is rare but occasionally happens. Here’s how to resolve it:
✓ Yes — an internet connection is required during initial activation as the key is verified against Microsoft’s servers. Once activated, Office and Windows can be used offline.
✗ No — all licenses sold on Softcomp.us are lifetime / perpetual licenses. You pay once and own it permanently. There are no renewal fees and no subscription charges.
This is different from Microsoft 365 which is a subscription. Everything we sell is a one-time purchase.
Which versions work on which devices and operating systems
✓ Yes — but only specific editions. Here’s the breakdown:
Mac support requires macOS Sequoia, Ventura, or Sonoma. Each product listing on our store clearly states Mac/Windows compatibility.
Office 2024 does not support Windows 7, Windows 8, or older macOS versions.
✗ No — Microsoft Teams is not included in any one-time purchase version of Office (2019, 2021, or 2024). Teams is only available as part of a Microsoft 365 subscription. Teams can be downloaded for free separately at teams.microsoft.com for basic personal use.
All licenses sold on Softcomp.us are single-device licenses unless the listing explicitly states otherwise. This means:
Our guarantee and how to request a refund
We offer a 30-day money-back guarantee on all products. If your license key doesn’t work and our support team is unable to resolve the issue within 24 hours, you’re entitled to a full refund — no questions asked.
Note: Refunds are not available if the key has been successfully activated, as digital products cannot be “returned” once used.
Office 2024 does not support Windows 7, Windows 8, or older macOS versions.
Contact our support team as soon as possible — ideally before activating the key. If the key hasn’t been used, we can often arrange an exchange or store credit.
If the key has already been activated, an exchange is generally not possible as the license has been consumed.
Once approved, refunds are processed within 1–3 business days. The time it takes to appear in your account depends on your bank or payment provider:
Understanding the keys we sell and how they work
✓ Yes — all keys sold on Softcomp.us are genuine Microsoft license keys that activate directly on Microsoft’s servers. They are sourced through legitimate software distribution channels.
The fact that our prices are lower than Microsoft’s retail prices reflects our position as a reseller operating with lower overhead — not counterfeit or pirated products.
For most home and business users who don’t need multi-device or cloud collaboration features, a one-time Office purchase is the better value over 3+ years.
✓ Yes — Microsoft provides security updates for all supported Office versions:
Note: You will not receive new feature updates — those are reserved for Microsoft 365 subscribers.
It depends on the edition:
If you’re buying for a business, choose Home & Business or Professional Plus editions.
Our support team is available 7 days a week and typically responds within 2 hours. We’re happy to help before and after your purchase.
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