Choose the right license before you buy

Software editions and licensing channels differ. Check the details of the specific product, and contact support@softcomp.us if anything is unclear.

Does a product key prove license ownership?

A key is used for activation. The legal right to use software comes from the applicable license and its terms. A successful activation alone does not establish resale rights or transfer permission.

Can I activate outside the United States?

Activation-region conditions depend on the exact license. Check the product’s regional restrictions and ask support to confirm your intended country before purchasing. Do not assume every offer supports worldwide activation.

Can I move the license to a new computer?

Transfer rights vary by license channel and product. A single-device offer does not automatically permit a transfer to another device. Check the specific terms before planning a hardware replacement.

Does “perpetual” mean lifetime Microsoft support?

No. A perpetual license, where the offer provides one, concerns your right to use the licensed version under its terms. Microsoft’s product support lifecycle and Softcomp’s guarantee are separate.

Is this a physical product?

Softcomp sells digital software licenses. No physical disc, USB drive, or retail box is shipped. The product’s delivery information explains what you receive digitally.

Can I install Office on Windows and Mac with the same offer?

Platform support depends on the exact product. A Windows-only offer does not license a Mac installation. Check both the edition and platform before ordering.

What should I check for a Home-to-Pro upgrade?

Check that your computer already has the required genuine, activated Home edition and meets the target version’s requirements. An upgrade offer is different from a license for a new installation; confirm its prerequisites before buying.

Are server licenses and CALs interchangeable?

No. A server license and a client access license serve different licensing needs. Remote Desktop Services CALs have additional requirements. Confirm server version, core coverage, user or device counts, and required base licenses for your deployment.

What if I need help with activation?

Contact support with your order number, product name, installed edition, and the exact error code or message. We can review the information and help identify the appropriate next step.