Digital products. No physical shipping.

Softcomp sells digitally delivered software licenses. No disc, USB drive, printed key card, or retail box is shipped. Check the specific product’s delivery details and license conditions before ordering.

Check your email address before checkout

Use an email address you can access and check it carefully for typing errors. Keep your order number so support can locate the purchase if you need help.

Order confirmation and license delivery

An order-confirmation email records the purchase. Your license key, download information, and instructions may arrive separately. Follow the information for the exact product and license channel you purchased. Do not use another product’s download or activation instructions.

If you cannot find your delivery

Check your inbox and spam or junk folder. Look for messages associated with your Softcomp order. If the product’s stated delivery window has passed, contact support@softcomp.us with your order number and checkout email address.

Payment and delivery questions

If your order is pending, on hold, or shows a payment issue, contact support before placing another order. Keep any payment confirmation you received; an unfinished checkout is not proof of a completed purchase.

Keep your order information

Save the delivery message and purchase record securely. License duration, reinstallation, device transfers, and regional activation are governed by the specific license terms.