How can we help?

Real humans, seven days a week. If your order is delayed, your key won’t activate, or you need a refund, we will sort it within one business day — usually within an hour.

Send us a message

support@softcomp.us

For order issues, refunds and activation help.

Mon – Fri · 9:00 AM – 9:00 PM ET
Sat – Sun · 10:00 AM – 6:00 PM ET

Most asked, instantly answered

My order hasn't arrived — what should I do?

First, check your spam folder for an email from orders@softcomp.us. If it’s not there after 30 minutes, email support with your order number — we’ll resend immediately.

My key won't activate — help.

Note the exact error code Microsoft showed you and email it to support@softcomp.us with your order number. 95% of activation issues are fixed in one reply.