Frequently Asked Questions
General Questions
Q: What products do you offer?
A: We offer a variety of digital Microsoft products, including Windows operating systems and Office suites.
Q: Are your products genuine?
A: Yes, all our products are 100% authentic and come with a lifetime warranty.
Q: How can I contact customer support?
A: You can contact our 24/7 customer support via email at Service@softcomp.us or through our live chat on the website.
Purchasing and Delivery
Q: How do I purchase a product?
A: Simply add the desired product to your cart and proceed to checkout. You can pay securely using various payment methods.
Q: How is the product delivered?
A: Once your purchase is complete, you will receive an instant email delivery with the product key and download instructions.
Q: Can I get a refund?
A: Yes, we offer a 30-day money-back guarantee if you are not satisfied with your purchase. Please refer to our refund policy for more details.
Technical Support
Q: How do I install the software?
A: Detailed installation instructions will be provided in the email with your product key. If you need further assistance, our support team is here to help.
Q: What if I encounter issues during installation?
A: Please contact our technical support team, and we will assist you in resolving any issues you may encounter.