Definitions

  • Seller: Refers to the website owner – the person to whom the order for the purchase has been given.
  • Buyer: Refers to the person or organization placing the order.
  • Goods or Services: Refers to the product(s) for which the buyer has placed an order with the seller.

Payment

All payments are due upon completion of the order. If a payment is not received or the payment method is declined, the order will not be placed for the products and no items will be shipped. The buyer forfeits the ownership of any items due to non-payment. We accept credit cards as the main form of payment method.

Our Digital Delivery Terms

For products on sale, fast delivery can take from minutes up to 2 hours. In some rare cases, if you don’t receive your details within 2 hours, please contact us or reach out via our live chat! We deliver your orders digitally via email, including:
  • Full instructions on how to download, install, and activate the software
  • Your genuine product key(s), for example: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX
  • Best wishes, sometimes followed by surprises
Note: No physical items dispatched – it’s a digital product activation key, not including DVD/CD/OEM stickers, etc.

Where/When You Receive the Purchase

Products are delivered directly via email in seconds, eliminating the environmental impact of shipping physical objects. You will receive the product in your mailbox within seconds, including the original license and all necessary instructions for quick and easy installation. Note: If the product is out of stock, delivery may be delayed by several hours. Please check your spam or junk mail folder in case you miss your email.

Refunds, Returns, and Exchanges

If the item is unused and in original condition, we will accept returns within 30 days of delivery and will refund the full order amount less return shipping. If your order arrives with any damage, please email us at service@Softcomp.us as soon as possible with your order number and a photo of the item’s condition. We address these issues on a case-by-case basis but will do our best to find a satisfactory solution. For further queries, please view our Refund Policy.

What to Do If the Purchase Has Not Arrived

If you haven’t received your purchase, don’t panic. We are always ready to help. Just contact our customer service, and our team will be immediately available. If you may have missed your email, please check your spam or junk mail folder. If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at service@Softcomp.us with your name and order number, and we will investigate it for you. If you have any questions about the shipping policy, feel free to contact us at service@Softcomp.us