{"id":1011,"date":"2025-10-30T04:36:50","date_gmt":"2025-10-30T04:36:50","guid":{"rendered":"https:\/\/softcomp.us\/?page_id=1011"},"modified":"2026-10-11T16:39:32","modified_gmt":"2026-10-11T16:39:32","slug":"faqs","status":"publish","type":"page","link":"https:\/\/softcomp.us\/de\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Choose the right license before you buy<\/h2><p class=\"wp-block-paragraph\">Software editions and licensing channels differ. Check the details of the specific product, and contact <a href=\"mailto:support@softcomp.us\">support@softcomp.us<\/a> if anything is unclear.<\/p><h3 class=\"wp-block-heading\">Does a product key prove license ownership?<\/h3><p class=\"wp-block-paragraph\">A key is used for activation. The legal right to use software comes from the applicable license and its terms. A successful activation alone does not establish resale rights or transfer permission.<\/p><h3 class=\"wp-block-heading\">Can I activate outside the United States?<\/h3><p class=\"wp-block-paragraph\">Activation-region conditions depend on the exact license. Check the product\u2019s regional restrictions and ask support to confirm your intended country before purchasing. Do not assume every offer supports worldwide activation.<\/p><h3 class=\"wp-block-heading\">Can I move the license to a new computer?<\/h3><p class=\"wp-block-paragraph\">Transfer rights vary by license channel and product. A single-device offer does not automatically permit a transfer to another device. Check the specific terms before planning a hardware replacement.<\/p><h3 class=\"wp-block-heading\">Does \u201cperpetual\u201d mean lifetime Microsoft support?<\/h3><p class=\"wp-block-paragraph\">No. A perpetual license, where the offer provides one, concerns your right to use the licensed version under its terms. Microsoft\u2019s product support lifecycle and Softcomp\u2019s guarantee are separate.<\/p><h3 class=\"wp-block-heading\">Is this a physical product?<\/h3><p class=\"wp-block-paragraph\">Softcomp sells digital software licenses. No physical disc, USB drive, or retail box is shipped. The product\u2019s delivery information explains what you receive digitally.<\/p><h3 class=\"wp-block-heading\">Can I install Office on Windows and Mac with the same offer?<\/h3><p class=\"wp-block-paragraph\">Platform support depends on the exact product. A Windows-only offer does not license a Mac installation. Check both the edition and platform before ordering.<\/p><h3 class=\"wp-block-heading\">What should I check for a Home-to-Pro upgrade?<\/h3><p class=\"wp-block-paragraph\">Check that your computer already has the required genuine, activated Home edition and meets the target version\u2019s requirements. An upgrade offer is different from a license for a new installation; confirm its prerequisites before buying.<\/p><h3 class=\"wp-block-heading\">Are server licenses and CALs interchangeable?<\/h3><p class=\"wp-block-paragraph\">No. A server license and a client access license serve different licensing needs. Remote Desktop Services CALs have additional requirements. Confirm server version, core coverage, user or device counts, and required base licenses for your deployment.<\/p><h3 class=\"wp-block-heading\">What if I need help with activation?<\/h3><p class=\"wp-block-paragraph\">Contact support with your order number, product name, installed edition, and the exact error code or message. We can review the information and help identify the appropriate next step.<\/p>","protected":false},"excerpt":{"rendered":"<p>Choose the right license before you buy Software editions and licensing channels differ. Check the details of the specific product,<\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1011","page","type-page","status-publish","hentry"],"acf":[],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/softcomp.us\/de\/wp-json\/wp\/v2\/pages\/1011","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/softcomp.us\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/softcomp.us\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/softcomp.us\/de\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/softcomp.us\/de\/wp-json\/wp\/v2\/comments?post=1011"}],"version-history":[{"count":6,"href":"https:\/\/softcomp.us\/de\/wp-json\/wp\/v2\/pages\/1011\/revisions"}],"predecessor-version":[{"id":3664,"href":"https:\/\/softcomp.us\/de\/wp-json\/wp\/v2\/pages\/1011\/revisions\/3664"}],"wp:attachment":[{"href":"https:\/\/softcomp.us\/de\/wp-json\/wp\/v2\/media?parent=1011"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}